Policies

Please note that as all ALBIN pieces are made to order, they are final sale and we do not accept returns. Please be sure of the piece you’re looking at before you purchase. If you are hesitant and have any questions, please contact us before placing an order. Once an order has been placed, we put it into production and it cannot be cancelled.  All made to order pieces of jewelry will ship out in 3 weeks from your date of purchase.

 

We also recommend that you confirm the appropriate size for your rings prior to placing your order online. If you would like your ring sized up or down there is a €50 fee. Customer is to pay shipping. Resizing may take 1-3 weeks.

All international orders are final sale.

 

Accepted payment methods:

Online transactions from Finnish banks (Paytrail), PayPal, Walley, MobilePay, Pivo, Siirto, Visa, Mastercard, American Express, OP Lasku and Jousto

 

If a piece shipped to you is defective or damaged, you must return the item within 7 days of receipt. We will make necessary repairs and return it to you. Repairing may take 1-3 weeks.

Due to the delicate nature of ALBIN pieces, it is normal for small prongs to move and for patina to develop over time. Rings may become misshapen as they take to the natural curvature of your finger. In order to ensure your piece maintains its appearance, please avoid sleeping, water, and perfumes while wearing your piece. Avoid colliding or grinding your piece against surfaces and take care to store your pieces individually in a cool, dry place when not being worn.

As gold is a soft metal, it has a tendency to scratch and change, so extra care should be taken when wearing to maintain quality and appearance.