Please note that as all ALBIN pieces are made to order, they are final sale and we do not accept returns. Please be sure of the piece you’re looking at before you purchase. If you are hesitant and have any questions, please contact us before placing an order. Once an order has been placed, we put it into production and it cannot be cancelled.  All made to order pieces of jewelry will ship out in 3 weeks from your date of purchase.
We also recommend that you confirm the appropriate size for your rings prior to placing your order online. If you would like your ring sized up or down there is a €50 fee. Customer is to pay shipping. Resizing may take 1-3 weeks.
All international orders are final sale.
Accepted payment methods:
Online transactions from Finnish banks (Paytrail), PayPal, Walley, MobilePay, Pivo, Siirto, Visa, Mastercard, American Express, OP Lasku and Jousto

Repair policy
If a piece shipped to you is defective or damaged, you must return the item within 7 days of receipt. We will make necessary repairs and return it to you. Repairing may take 1-3 weeks.
We reserve the right to decline unreasonable repairs.

Due to the delicate nature of ALBIN pieces, it is normal for small prongs to move and for patina to develop over time. Rings may become misshapen as they take to the natural curvature of your finger. In order to ensure your piece maintains its appearance, please avoid sleeping, water, and perfumes while wearing your piece. Avoid colliding or grinding your piece against surfaces and take care to store your pieces individually in a cool, dry place when not being worn.

As gold is a soft metal, it has a tendency to scratch and change, so extra care should be taken when wearing to maintain quality and appearance.

As soon as your order ships you will receive an email notification with a link to your tracking. All made to order pieces of jewelry will ship out in 3 weeks from your date of purchase.
If you notice any delays or issues while tracking your package please contact the carrier for help. We are not able to provide additional insight on packages once they are en route.
If you need to change your shipping address before your order is shipped please promptly email hello@albinjewelry.com. We are not able to redirect orders once they are in transit, in this event please contact the carrier with your tracking number for any special delivery requests.
Company information & VAT-number: 2837251-9 (FI)
Paytrail as payment service provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7